Legal

Terms of Service

Last updated: October 30, 2026

The agreement that governs your use of AyeVra. Please read it carefully.

1. Agreement to these Terms

These Terms of Service ("Terms") are a binding agreement between you and AyeVra LLC ("AyeVra," "we," "us") for your use of www.ayevra.ai, app.ayevra.ai and all related software, AI agents, content and services (the "Service"). By creating an account, connecting an account, clicking to accept, or using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service on behalf of a company, "you" means that company, and you confirm you have authority to bind it. If you do not agree, do not use the Service.

Please read Section 17 carefully. It requires disputes to be resolved by individual binding arbitration and waives class actions and jury trials.

2. Eligibility and accounts

The Service is for businesses and professionals. You must be at least 18 and able to form a binding contract. You must provide accurate information, keep credentials confidential, and are responsible for all activity under your account, including by users you invite. Notify us immediately of any unauthorized use. We are not liable for losses caused by unauthorized use of your account.

3. Plans, fees, renewal and taxes

Fees are shown on the pricing page or in your order. Subscriptions renew automatically for the same term (monthly or annual) unless you cancel before the renewal date, and you authorize us to charge your payment method for each renewal and for usage-based charges such as phone calls. Fees are due in advance, are non-cancelable for the current term, and are non-refundable except where required by law. You are responsible for all taxes other than taxes on AyeVra's income. We may change prices for future terms with at least 30 days' notice. Past-due amounts may result in suspension of the Service.

4. Plan limits

Each plan includes the allowances described on the pricing page. When you reach a limit, related features may pause until your next billing period unless you upgrade. We may monitor usage to enforce limits and prevent abuse.

5. Your content and data

As between you and AyeVra, you own the content and data you submit or connect ("Your Content"), and, to the extent permitted by law, the output the Service generates for you. You grant AyeVra a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, modify and display Your Content as needed to provide, secure and improve the Service. You represent that you have all rights, licenses and consents needed for Your Content and for our use of it, including consent from people whose contact information you upload or that the Service collects for you. You may use aggregated, de-identified data to improve the Service.

6. Connected third-party accounts

When you connect a third-party platform (including Facebook, Instagram, YouTube, LinkedIn, TikTok, Snapchat, Google or Microsoft), you authorize AyeVra to access that account and take actions on it as you direct, including publishing content. You are solely responsible for complying with each platform's terms and policies, including the YouTube Terms of Service. Third-party platforms are not controlled by AyeVra. AyeVra is not responsible for, and makes no promises about, their availability, API changes, account restrictions, suspensions, removal of content, or loss of reach, and features that depend on them may change or stop working at any time.

7. AI features and your responsibility for published content

The Service uses artificial intelligence to generate content, find and score leads, draft messages and take actions. AI output may be inaccurate, incomplete, offensive or similar to content created for others, and is provided for your review. You are solely responsible for reviewing, approving and using all output, and for everything published or sent from your accounts, whether you approve it individually or through rules or automations you set up. Do not rely on AI output as legal, financial, medical or other professional advice.

8. Your legal compliance

You are solely responsible for your use of the Service complying with all applicable laws and regulations, including email and marketing laws (such as CAN-SPAM), telemarketing and calling laws (such as the TCPA and do-not-call rules), privacy and data protection laws (such as the CCPA and GDPR), advertising and endorsement rules (such as FTC guidelines), and intellectual property laws. You must obtain all required consents, honor opt-out requests, and include required disclosures. AyeVra provides tools, not legal compliance, and is not responsible for your marketing practices.

9. Acceptable use

You will not, and will not allow anyone to:

send spam or unsolicited messages in violation of law, or contact anyone who has opted out;
publish unlawful, deceptive, defamatory, infringing, harassing, hateful, sexually explicit or harmful content;
impersonate any person or business, or misrepresent your affiliation;
violate any third-party platform's terms, or use the Service to scrape or collect data in violation of law or those terms;
probe, breach or bypass security, rate limits or usage limits, or introduce malware;
copy, reverse engineer, or use the Service or its output to build a competing product;
resell, sublicense or white-label the Service without a written agreement with AyeVra.

We may investigate violations, remove content, and suspend or terminate accounts at our discretion.

10. AyeVra's intellectual property and feedback

AyeVra and its licensors own the Service, including its software, AI agents, workflows, designs, trademarks and documentation. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during your subscription for your internal business purposes. All rights not expressly granted are reserved. If you send us suggestions or feedback, we may use them without restriction or compensation.

11. Confidentiality and security

Each party will protect the other's non-public information with reasonable care and use it only to perform under these Terms. We use reasonable administrative, technical and physical safeguards for the Service, but no system is completely secure, and you are responsible for securing your own devices, credentials and connected accounts.

12. Beta features

Features marked beta, preview or coming soon are provided as-is, may change or be discontinued at any time, and are excluded from any commitments in these Terms.

13. Disclaimer of warranties

THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, AYEVRA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. AYEVRA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT YOU WILL ACHIEVE ANY RESULT, INCLUDING LEADS, SALES, RANKINGS, AI-SEARCH CITATIONS, FOLLOWERS OR REVENUE.

14. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: (A) AYEVRA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DATA OR BUSINESS OPPORTUNITIES, OR FOR ACTIONS TAKEN BY THIRD-PARTY PLATFORMS, EVEN IF ADVISED OF THEIR POSSIBILITY; AND (B) AYEVRA'S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNTS YOU PAID AYEVRA IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. These limits apply to all theories of liability and are an essential basis of the bargain between you and AyeVra.

15. Indemnification

You will defend, indemnify and hold harmless AyeVra and its members, managers, employees, contractors and agents from all claims, damages, losses, fines, penalties, costs and expenses (including reasonable attorneys' fees) arising from or related to: Your Content; content published or messages sent from your accounts through the Service; your use of connected third-party accounts; your violation of these Terms, any law (including marketing, calling and privacy laws), or any third-party right or platform policy.

16. Suspension and termination

You may cancel at any time; cancellation takes effect at the end of your current paid term. We may suspend or terminate the Service immediately if you breach these Terms, fail to pay, create risk or legal exposure for AyeVra or others, or if required by law or a platform. On termination your right to use the Service ends, and unpaid fees become due. You may request an export of Your Content within 30 days after termination, after which we may delete it. Sections that by their nature should survive termination will survive.

17. Dispute resolution: binding arbitration and class-action waiver

Informal resolution first. Before filing any claim, you agree to contact us and try to resolve the dispute informally for at least 30 days.

Arbitration. Any dispute arising from or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Lafayette Parish, Louisiana. Judgment on the award may be entered in any court with jurisdiction. Either party may bring an individual claim in small-claims court, or seek injunctive relief in court to protect intellectual property or confidential information.

CLASS-ACTION AND JURY WAIVER. YOU AND AYEVRA EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN ANY CLASS, COLLECTIVE OR REPRESENTATIVE ACTION. Claims may be brought only individually. Any claim must be filed within one (1) year after it arises, or it is permanently barred.

18. Governing law and venue

These Terms are governed by the laws of the State of Louisiana, without regard to conflict-of-law rules. For any matter not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Lafayette Parish, Louisiana.

19. Changes to these Terms

We may update these Terms. We will post the updated version with a new "Last updated" date and, for material changes, notify you by email or in the Service. Continued use after changes take effect means you accept them.

20. General

These Terms, together with the Privacy Policy and any order form, are the entire agreement between you and AyeVra and supersede prior agreements on their subject. If any provision is unenforceable, it will be enforced to the maximum extent possible and the rest will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets. Neither party is liable for delays caused by events beyond its reasonable control. The parties are independent contractors. Notices to you may be sent to your account email.

21. Contact

AyeVra LLC · hello@ayevra.ai